Novotel Phuket City Phokeethra

The entrance and building view was amazing, the reception area and the staff team have a worm welcoming environment, rooms are very comfortable with sitting area and nice balcony that has cozy bamboo chair. The concierge can arrange any trip if you request to any of the attractions. the hotel can arrange 2 rooms to be combined for family stay. located near a small shopping mall for any emergency needs or groceries. street food all around the area. Also, Expo market across the street for cheap cloths and footwear.

The rooms were kept lovely and clean, breakfast was really nice had a good Thai breakfast as well as some western options and always a chef making omelette, fried egg and even fresh ramen ect. The staff on reception were super lovely and helped with anything asked- ordered taxis and organized bike rental for us super quickly, offered different excursion packages too if you were willing to pay a little more. I requested a room with a view if possible and felt we had a nice view of the city. It is about 10mins Walk from old town center so everything felt like it was in good walking distance. The lobby feels quite luxury.

- Staff is very courteous, friendly and hospitable. Puts in extra effort for guests' special dates such as birthdays. - Staff gives good advice on money changers and navigating Phuket rainy season. - Bed is comfortable. - Room is clean and free of dust. - Easy access to local food with many eateries nearby and a food market frequented by locals right behind the hotel.

The Hotel is pretty close to Old Town and all the bars/restaurants. The room was clean and nice, with good AC. The staff is friendly and helpful. Overall a very nice experience.

The staff were all very friendly and went the extra mile to ensure we enjoyed our stay and had everything we required. Special mention to pretty lady with short bobbed hair Tork, not sure of spelling! A birthday cake and a chorus of happy birthday serenaded at the door on delivery was very much appreciated. The room service food and Buffett breakfast were also exceptional. We ordered food for late lunch and the beef burger, pad Thai and chicken satay we’re all delicious.